PetSmart — Pet Store in Sydney

Reviews of PetSmart

• Robert

  Added 2016.08.27

  The woman at the store was very demeaning and rude. She refused to even properly examine the crack and asked whether it was the one that was previously opened. My guess is she knew full well this tank was defective.
• Nora

  Added 2015.12.31

  We asked politely three times to have our money refunded. We eventually lost patience and demanded we weren't leaving until another employee stepped in and gave us our money back.
• Elizabeth

  Added 2015.07.29

  Petsmart helped us find our cat. They were patient and allowed us to visit cats for months before we met & fell in love with Buddy
• Dylan

  Added 2015.04.10

  I contacted PetSmart Canada through their Facebook page and on Twitter and received NO response, other than to ask for my contact information.
• Easton

  Added 2015.01.11

  When we got it home we noticed it had glue on one side that was covering a small crack. We returned a few hours later to get our money back and were told there was no crack that it was just glue and that we were being picky.
• Ivy

  Added 2014.09.06

  We received terrible customer service from one of your employees, which is unfortunate because many others who work here are great to deal with, especially Tim. We purchased a 15-gallon column tank that was the last of its kind to replace our leaking tank at home.
• Sawyer

  Added 2014.06.19

  I get pet stuff at the pet store. Fairly simple concept.
• Eva

  Added 2014.02.13

  As someone who loves spoiling her pets, I will not be shopping at your store anymore.
• Christopher

  Added 2013.11.30

  Not very helpful, I went in to get dog supplies and 4 associates ignored me and haven't asked if I needed help instead they talk about Netflix and the other two ladies just watched me stand by cash register waiting to pay while one girl was on her phone. should have went to PetValu across the street.
• Gabriella

  Added 2013.04.17

  She definitely knew after we returned it and she proceeded to put it back on the shelf. I feel sorry for the person who buys it.
• Camila

  Added 2013.04.15

  Love this new store. Wonderful friendly staff. Great connection with the SPCA adoption services. Prices seem to be about average. Great selection of dog food and treats. Lots to see and choose from. Very pet friendly.